Clear and straightforward
Return policy
Contact customer care before sending anything back.
from purchaseNo restocking fee
on eligible returnsCustomer-paid
return shipping
Eligibility
Eligible products may be returned within 30 days of purchase. Items must be unused, undamaged, and include all original packaging.
Return shipping
There is no restocking fee. Customers pay return-shipping costs. Use a trackable, insured service because the return remains your responsibility until received.
How to return
Email customercare@bakehouseessentials.com with your order number, item, and reason. Wait for instructions before shipping.
Refunds
Eligible refunds are processed within five business days after inspection and issued to the original payment method. Original and return shipping are not refundable.
Damaged or defective items
Contact us immediately and within four days of delivery with your order number and clear photos. Do not pay to return the item before receiving instructions.
